In the event of the Client’s absence or withdrawal, for any reason whatsoever, the Client will remain responsible for the pro rata share of the program that has been delivered. Refunds, if applicable, will be limited to 50% of remaining coaching “credit”, starting at the time of written (email) notification/request. Coaching fee / payments are due on the established due date. A late fee of $3 dollars a day will be accessed if payment is more than 3 days late. We reserve the right to cancel the program if at any point she or he feels it is not advantageous for the coaching program to continue. Every attempt to work out issues will be made and documented. If this happens, the Client is only responsible for the pro rata share of coaching services received.